GTC – Terms and Conditions

§ 1 Scope & provider identification

(1) The following general terms and conditions of Lila Krone UG apply to online orders of goods (limited liability).

Lila Krone UG
Kirchenstr. 61
75172 Pforzheim

Register Court: Amtsgericht Mannheim HRB 718235
VAT-ID: DE292223068

Managing Director: Daniel Stenta

(2) The current version of the terms and conditions at the time of the order will apply.

§ 2 Signing of the contract

With your order, you are submitting a binding offer to us to conclude a contract with you. We can accept this offer by sending an order confirmation via e-mail or by delivering the ordered product to you. First, you will receive an e-mail confirmation of receipt of your order to the e-mail address you specified (order confirmation). A purchase contract will not be concluded until our order confirmation is dispatched by e-mail or until the ordered goods are delivered to you. When ordering via our on-line shop, the order process includes four steps. First, you select the desired goods. Second, you enter your customer information, including billing address and possibly a different delivery address. In the third step, you select your method of payment. Finally, you have the option to re-examine, and if necessary, to correct all information (e.g. name, address, method of payment, ordered article) before you submit your order by clicking on “Order (with cost).”

§ 3 Storing of text of contract

We store the text of the contract of your order. By clicking on “Print” during the last step of ordering, you can print this text before submitting your order. We will send an order confirmation, a confirmation of all ordering information, and our general terms and conditions to the e-mail address specified by you.

§ 4 Retention of title

The delivered goods remain our property until full payment of all claims is received. 

§ 5 Prices, shipping costs, and return costs in the event of a cancellation

All prices are final prices. They include the value-added tax. There is no minimum order. 

§ 6 Delivery conditions

Delivery times specified in the offer apply as delivery times. They begin with receipt of payment.

§ 7 Terms of payment

Payment is made either by prepayment using advance bank transfer, credit card, or payment by service provider (PayPal, Amazon). We reserve the right to exclude specific payment types. If you choose prepayment as your payment method, you will receive our bank reference in the order confirmation. The invoice amount is to be transferred to our account within 10 days.

§ 8 Warranty

The warranty depends on the statutory provisions. In addition, we grant a 10-year warranty on our Wedding Pen.

§ 9 Privacy Policy

In the case of initiation, completion, execution and rescission of a purchase agreement, data in the context of legal provisions is collected, stored, and processed by us.
When you visit our website, the IP address currently used by your PC, the date and time, the type of browser and the operating system of your PC, as well as the pages viewed by you, are logged. However, it is impossible for us to draw conclusions from your personal data, nor is it our intention to do so. The personal data you provide to us, such as when placing an order or by e-mail (e.g. your name and contact information), is processed only for correspondence with you, and only for the purpose for which you have provided us the data. We disclose your information only to the shipping company responsible for the delivery as far as this is necessary for the delivery of the goods. For processing payments, we will share your payment data with the credit institution responsible for the payment. We assure you that we will not disclose your personally identifiable information to third parties, except when legally obliged to do so, or if you have expressly agreed before. As far as we provide services to third parties for the implementation and handling of processing procedures, the provisions of the Federal Data Protection Act will be respected.
Duration of storage
Personal data submitted to us via our website is stored only until the purpose, to which it has been entrusted to us, is fulfilled. As far as trade and tax retention deadlines are to be observed, certain data may be stored for up to 10 years.
Your rights
Should you no longer agree with the storage of your personal data, or if the data has become inaccurate, we will at an appropriate reference within the limits of the statutory provisions arrange for the deletion of your data or for the necessary correction or blocking. Upon request, you will receive, free of charge, information on all personal data we have stored about you. If you have questions regarding the collection, processing, or use of your personal data, for information, correction, blocking, or deletion of data, please contact:

Lila Krone UG (limited liability)
Kirchenstr. 61
75172 Pforzheim

Links to other Internet sites
Insofar as we refer or link from our Internet offer to third parties on our Web pages, we cannot assume any warranty or liability for the correctness or completeness of the content and the data security of these sites. Since we have no influence on the compliance with data protection regulations by third parties, you should check the privacy statements of each third party site separately.   

§ 10 Cancellation

For delivery of goods manufactured according to customer specifications, there is no right of revocation. According to § 312g par. 2 No. 1 of the BGB, merchandise is legally excluded from being returned. This is particularly the case for the individual manufacturing of Wedding Pens as your name will be engraved and the writing utensil is made just for you and is otherwise no longer usable.

§ 11 Applicable law

Exclusively German law shall apply. With respect to a consumer, this choice of law applies only insofar as no mandatory legal provisions of the country in which s/he has her/his domicile or habitual residence is thereby restricted.

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